Cookie Policy

This Cookie Policy explains how SARL Mountain-Base.com ("Mountain Base", "we", "us" or "our") uses cookies and similar technologies when you visit or use www.mountain-base.com (the "Website").

Mountain Base operates a property sales and rental website covering destinations including Chamonix and other French Alpine resorts. We use cookies and similar technologies to ensure that the Website functions properly, to improve your experience, to understand how visitors use the Website and, where applicable, to support our marketing activities.

This Cookie Policy should be read together with our Privacy Policy, which explains in more detail how we collect, use, store and protect personal data.

1. What are cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow a website to recognise your device and remember certain information about your visit. Similar technologies, such as pixels, tags, scripts and local storage, may also be used for similar purposes.

Cookies can be used for different purposes, including:

• making a website function correctly;

• remembering your preferences;

• keeping a website secure;

• understanding how visitors use a website;

• measuring website performance;

• improving our services and content; and

• supporting marketing and advertising activities.

2. How we use cookies

Mountain Base may use cookies and similar technologies in the following categories.

Strictly necessary cookies

These cookies are required for the Website to operate properly or to provide a service that you have specifically requested.

They may, for example, help with:

• website security;

• maintaining a browsing or booking session;

• remembering technical settings;

• enabling website functionality; and

• maintaining the correct operation of forms, searches and other essential features.

Because these cookies are necessary for the operation of the Website, they may be used without consent where permitted by applicable law.

Analytics and performance cookies

We may use analytics technologies, including Google Analytics, to understand how visitors use the Website.

Our existing Privacy Policy states that Mountain Base may collect technical information through Google Analytics, including information about browsing actions and patterns. 

Analytics technologies may help us understand, for example:

• how many visitors use the Website;

• which pages are visited;

• how visitors navigate through the Website;

• how long visitors spend on different pages;

• which areas of the Website are most useful; and

• whether the Website is functioning effectively.

Analytics cookies are not strictly necessary for the Website to function. Where required by applicable law, we will only place or use these cookies after obtaining your consent.

Functional cookies

Functional cookies may be used to remember choices or preferences that improve your experience of the Website.

For example, they may allow the Website to remember certain settings or preferences between visits.

Where a functional cookie is not strictly necessary, we will ask for your consent before using it.

Marketing and advertising cookies

Where applicable, Mountain Base or our service providers may use cookies or similar technologies to understand visitors' interests, measure marketing campaigns or provide more relevant advertising.

These technologies may involve third-party providers.

Marketing cookies will only be used where permitted by applicable law and, where required, after you have given your consent.

3. Third-party cookies

Some cookies and similar technologies may be placed or accessed by third-party service providers whose services are integrated into the Website.

These third parties may include analytics, website functionality, booking, marketing or social media service providers.

Third parties may process information collected through their technologies in accordance with their own privacy policies.

We will take reasonable steps to ensure that third-party technologies used on the Website are appropriately disclosed and managed.

Examples of third-party services that may be used on or in connection with the Website include Google Analytics and Google Tag Manager. The Website currently contains a Google Tag Manager integration, and our Privacy Policy refers to Google Analytics.

4. Cookies used on this Website

The cookies used on the Website may change as we add, remove or update services and functionality.

For this reason, the current cookie consent tool should provide the most up-to-date information about the specific cookies operating on the Website, including, where applicable:

• cookie name;

• provider;

• purpose;

• cookie category;

• whether the cookie is a first-party or third-party cookie; and

• duration.

Before publishing this Cookie Policy, Mountain Base should ensure that the cookie list displayed in its cookie-management tool corresponds to the cookies and similar technologies actually deployed on the Website.

5. Your cookie choices

When you first visit the Website, you may be presented with a cookie banner or consent mechanism allowing you to manage non-essential cookies.

Depending on the cookies in use, you may be able to:

• accept all cookies;

• reject non-essential cookies; or

• select which categories of cookies you wish to allow.

You can change or withdraw your cookie preferences at any time using the cookie settings mechanism made available on the Website.

Your refusal of non-essential cookies will not prevent you from accessing the Website, although some functionality that depends on optional cookies or third-party technologies may not operate in exactly the same way.

Under applicable UK rules, consent for non-essential storage and access technologies must be freely given, specific, informed and based on a clear affirmative action.

6. Managing cookies through your browser

You can also control or delete cookies through your browser settings.

Most browsers allow you to:

• view cookies stored on your device;

• delete some or all cookies;

• block cookies;

• block third-party cookies; or

• receive a warning before cookies are stored.

Please note that blocking all cookies may affect the functionality of the Website.

7. Personal data collected through cookies

Some cookies and similar technologies may collect information that constitutes personal data, such as online identifiers, IP addresses, device information or information about how you interact with the Website.

Where personal data is collected, Mountain Base will process it in accordance with applicable data protection legislation and our Privacy Policy.

Our Privacy Policy explains how Mountain Base collects, uses, stores and protects personal information and provides information about your data protection rights.

8. International transfers

Some third-party service providers may process information outside the United Kingdom, European Economic Area or Switzerland.

Where this occurs, Mountain Base will take appropriate steps to ensure that any transfer of personal data is carried out in accordance with applicable data protection legislation.

Further information about international transfers and the safeguards used can be found in our Privacy Policy.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• changes to the cookies and technologies used on the Website;

• changes to our services;

• changes to applicable laws or regulatory requirements; or

• changes to the way we use personal data.

When we make material changes, we will update the "Last updated" date at the top of this Cookie Policy.

10. Contact us

If you have any questions about our use of cookies or similar technologies, or about this Cookie Policy, please contact us.

SARL Mountain-Base.com
108 Avenue de l'Aiguille du Midi
74400 Chamonix Mont-Blanc
France

Email: sales@mountain-base.com

Chamonix Office: +33 (0)4 80 96 50 01
Morzine Office: +33 (0)4 80 96 50 03
UK Hotline: 0203 773 5678

Mountain Base's existing Privacy Policy identifies SARL Mountain-Base.com, its Chamonix address and sales@mountain-base.com as its contact details.

11. More information

For information about how we process personal data, please see our Privacy Policy.

For further information about cookies and online tracking, you can also consult guidance published by the UK Information Commissioner's Office (ICO). The ICO's current guidance confirms that PECR applies to cookies and other technologies that store or access information on a user's device, and that prior consent is generally required unless an applicable exception applies.