Testimonials

"The entire team at Mountain Base is fantastic - by far the best I've seen in Europe. I would rent from them again 100% of the time." - Mark M, Jan 2024
 
"[Mountain Base]was great - responsive, helpful, and accommodating throughout our stay." - Andrew L, Dec 2023
 
"We have travelled extensively all over the world. You guys have been the most professional and organized that we have experienced. Very well done and we are so appreciative." - Timothy C, Dec 2023
 
"[Mountain Base] were extremely warm and responsive and addressed any questions we had in a reasonable time. The online house guide also provided detailed and useful information for our stay." - I. Smith, Sep 2023
 
"Mountain Base were very easy to deal with. Nothing was a problem and even though we had an issue which was out of their control they tried their best to rectify it. Very good customer service." - J. Lewis, Jul 2023
 
"The team are fantastic. Responsive, friendly and always happy to help. Will definitely recommend and will definitely come back.  Thanks! " - Z. Vidovski, Feb 2023
 
"Mountain Base were great to deal with and easy to contact. They provided very useful information and organised our ski tickets which were ready on our arrival." - N. Bouquet, Jan 2023
 
"The chalet was impeccable and the guys at Mountain Base were very professional and supportive. We had some special requests and the team went above and beyond to support us on our special occasion. Thanks so much, we will be back again!" - P. Martin, Aug 2022
 
"We are Mountain Base's clients since 2015 and we really love the properties you have and we are very happy with the service you provide." - Sport Box, Aug 2022
 
"Having stayed with Mountain Base since 2014, I keep coming back because of the excellent service and the well-maintained properties." - C. Morris, Jun 2022

"Thank you - we had a wonderful stay at Les Favrands and found the service of the Mountain Base team to be fantastic. We would love to return!" - C. Goldworthy, Feb 2022

"I loved that the property we selected was exactly as described on the website, except for the view that was even better, it was astounding. Thank you, top quality property, web tools and client focus." - S. Birk, Jul 2021
 
"We booked through Mountain Base in late 2019 for a ski holiday in March 2020. We were return guests as we have previously had good family visits with lots of help from the very friendly team at MB. We had booked two weeks at Villa Floria and found the accommodation to the usual high standards set by MB. This year we were caught up in the Corona virus nightmare! The team at Mountain Base we’re incredibly helpful at all times even out of office hours and we can’t thank them enough! They tried their utmost to help us sort out tricky situations and were informative and helpful with advice on French requirements during “lock down” which we would not have understood without their knowledge and skills. We cannot thank them enough for all the help and advice offered! The team went the extra mile when we could not find an airport transfer to Geneva and transfer companies cancelled pre-arranged bookings. They managed to find a company still operating without which we would not have made it home! Huge thanks to a fantastic team one and all! We are very grateful for their dedication and professionalism." - S. Howard, Mar 2020
 
"The service from Mountain Base was excellent from booking the apartment [to] arranging ski hire and passes. They were extremely helpful." - S. Harry, Jan 2020
 
"Great experience. Service was excellent and everything was as we had hoped!" - K. Mcfall, Jan 2020
 
"I have to say that having booked apartments all over the world, you guys are the best I have ever been in contact with. Every time we have booked and stayed via you, the whole process has been a pleasure." - G. Illingworth, 2020
 
"We had the best time. We will definitely use Mountain Base again. Thank you to all the team!" - C. Palmers, 2020
 
"Mountain Base could not have been more helpful as hosts. We followed most of their tips and recommendations, and arrived to be greeted by a member of the team who provided us with our ski and bus passes. Our hire equipment was already in the chalet, so we were able to jump straight in the hot tub!- L. Thorogood, 2019
 
"I loved the fact the if I had a question or a concern, I could walk right over to the office, know someone would be there to help me. You and your team made me feel very welcome. Everyone was very helpful and friendly. I have rented apartments for our annual “pilgrimage” to Chamonix from five different owners and property managers. Mountain Base provided the best service by far. I couldn’t be happier with the entire experience. Now that I’m home again, I’m already dreaming of Chamonix 2020. Once my plans start to come together, you’ll definitely be hearing from me.
V. Kramer, 2019
 
"I have stayed with Mountain Base multiple times and have always found the service reliable, effective, efficient and professional. I don't even consider any other provider for Chamonix accommodation." - J. Hamilton, 2019
 
"Best accommodation in our 10 years visiting Chamonix." - K. Long, 2019 
 
"The team at Mountain Base are always professional and friendly. We will be back again." - C. Robinson, 2019 
 
"The Mountain Base team were absolutely phenomenal!! We had a tremendous experience. The team were always pleasant to talk to and helped us with several items we had during our process. We would definitely recommend Mountain Base and will be using them again when we return to Chamonix!" - D. Johnson, 2019
 
"The staff are all friendly and very efficient" - C. Berry, 2019 
 
 "We had a fantastic time. Thanks to the Mountain Base Team for a first class service!" - E. Brown, 2019
 
 "The property and service from your staff were excellent." - J. Wright, 2019 
 
"Having rented accommodation through Mountain base for many years, we would like to take this opportunity to thank all the rental team for their exemplary customer service, friendliness and professionalism. Their guest support and care is delivered with enthusiasm and consideration. They are always willing to assist no matter what the problem or request is, thus ensuring that if issues do occur they are tackled in a friendly, considerate and competent manner. Their shared extensive local knowledge and experience of Chamonix's many exciting outdoor activities has been immensely helpful over the years with the team making appropriate suggestions and relevant information cheerfully and readily provided. With an excellent variety of chalets and apartments all presented to a high standard and the dedicated friendly team who have consistently contributed to the overall satisfaction and enjoyment of our holidays, we have absolutely no hesitation in highly recommending Mountain base rentals Chamonix." - B. Allison, 2018 
 
"Enjoyable stay and, as always, great service from Mountain Base" - L. Mandal, 2018 
 
"We can’t recommend Mountain Base highly enough. All staff are great and always go that extra mile to help make sure your stay is more enjoyable. We wouldn’t dream of going anywhere else!" - Simply Solutions, 2018
 
"We have used Mountain Base chalets for our clients for a number of years. The team have always provided outstanding levels of customer service in terms of answering questions, fulfilling our chalet requirements, flexibility around booking to suit us, and ensuring presentation of chalets to a top level. I would highly recommend Mountain Base to family and corporate clients without any hesitation" - Hardcross CHX, 2017
 
"Mountain Base have, as always, have been first class. Wouldn't think of using anyone else. Why change when the service is excellent!" - The Kerrs, 2017